COMPLAINTS ABOUT MEDICAL TREATMENT

If you are dissatisfied about NHS medical treatment, you have a right to complain.

Geldards advise all new clients to make a formal complaint before a Letter of Claim is submitted and we can assist you with this process.

In Wales, the NHS complaints scheme has been extended to enable Health Boards to make an offer of redress to the patient. This extended scheme is intended to minimise the amount of formal cases and therefore it is vital that you are given expert legal advice when considering an offer of redress. The team is experienced acting for patients under the Redress Scheme.

Where medical treatment provided is particularly substandard or serious, this may lead to disciplinary proceedings being invoked against the professional responsible. The team at Geldards have experience in dealing with the General Medical Council (GMC) and the General Optical Council (GOC).